UDC 352/354
Grzebyk, M. (2015). Investments in human resources in self-government administrations. Rehional'na ekonomika - Regional Economy, 75(1), 152-156.
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Currently we can observe increasing role of human capital in self-government administration. The reason of such situation is that human resources become a determining factor of development and making functioning of various organizations easier. On hired people depends the way and work organization, as well as the possibility to satisfy in the better way the needs of local society and caring about dependent area. Every organization, including public institution covers several elements – subsystems: aims and qualities, technical, organizational structure, management and human. The research was conducted in Municipal Office in Rzeszow in May 2014 with the help of questionnaire. Their subject was about employees in the municipal office and their satisfaction and analysis. The bigger values employees have, the better will be the quality of administration unit work. The aim of the article is the analysis of investments in human capital on the basis of Municipal Office in Rzeszow. Research shows that employees of Municipal Office in Rzeszow access positively their abilities and qualifications, however also want to constantly be able to take part in trainings and scholarships. Results give a possibility to observe positive as well as negative phenomenon in the investments in human capital area in particular city, for instance weak factors can be observed such as bad organization of clerks work or inappropriate taking care of customers affairs however results show that office’s customers are satisfied with promptness and level of provided services. Such researches can become essential condition to correct and appropriate decision making and later on mentioned decisions will become a basis of performing activities by changes in the functioning of municipal offices.

Keywords:

investments, human resources, development, self-government, administration