The problems of commercial banks use of new technologies and tools necessary to manage the restructuring and recovery of problem debts are considered. It has been investigated that the use of situational center settlement of debts, enables us to create, implement and ensure the systematic prediction of undesirable consequences of decisions, objective assessment of the level and risk factors in the management of problematic debts. Practical recommendations for using the Situation Center to improve the management of troubled corporate debt and individual credit transactions through the use of modern analytical techniques, procedures, methodologies and information technologies have been offered. 

Situation Center, problem debt, loan portfolio, bank